We Are Transparent

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  5. We Are Transparent

At NWP Management, our core value is transparency.  We operate transparently in every aspect of our service. Our top priority is to ensure that our clients are continuously kept in-the-know in all that we do.

The days of never being able to reach your property manager are over. NWP Management has a unique open-door policy. We build positive relationships and trust with both clients and tenants. As soon as you step off the elevator into our office, every member of the team is visible. You are always greeted with smiling faces because at NWP we have an atmosphere that is cozy and cheerful. At our organization, there is no hiding behind closed office doors or full voicemail boxes. At NWP Management, our clients and their tenants know that they can see and speak to the person they need without sitting in a waiting room or chasing us for days, and this creates a sense of ease and familiarity. We are always prepared and on our toes ready to help a client or tenant who walk in unexpectedly.

NWP Management expertly handles routine matters ranging from not allowing overcharges and ensuring daily communications on items like lease renewals, to providing customizable management statements, and maintaining a meticulous property and financial files and records that are readily available. Our sophisticated management philosophy utilizes a combination of sound business practice and the latest technology to increase efficiency and provide all pertinent information to building owners. It is by employing this approach that NWP ensures that all of our clients are fully apprised of what is happening in their buildings.

Our talented in-house agents, will perform market research and provide research and guidance on lease renewals and even list the apartments – all at no charge to the Landlord. It is an added service we provide for our clients. We screen and review in-house before providing recommendations to the Landlord.

Again, all of this is offered at no charge to the Landlord. Of course, using our added service is always the Landlord’s prerogative, so if you want to use your own brokers, we are happy to work with them. Listing with NWP is an added value we provide to our service –  not an opportunity to churn out fees. We are in the business of Management first and foremost.

Our management services and open door policy have solidified our client’s utmost trust and faith in that we always operate based on their best interests. It is this simplicity of management that has resulted in NWP Management’s expanding clientele.